It’s almost intentionally cryptic:Īpple has the most straightforward design. WhatsApp dive further into ambiguity only coloured checks mean your message has been seen. But I’d love to know how many users actually know what those checks mean. ![]() Telegram and WhatsApp both use a combination of check marks to signify “delivered” and “seen”. But the implementation differs across platforms some with more success than others. Read receipts, signals that tell you a message has been seen, are now a core feature of messaging apps. We’ve worked on several indicators to help control expectations around our Messenger, and would like to share some of the product principles that informed one of these features – the read receipt. But when it comes to customer and business communication? Not so much. When messaging friends and family, we’re used to conversations that are both real-time and spread out over several hours or days. What happens when I send my message? Will I receive a reply right away? When a customer wasn’t involved in a live conversation, messages could feel like they were being sent into the ether. We realized our Messenger fundamentally lacked a heartbeat. Our sermon was that businesses talking to customers should feel as natural and familiar as friends talking to each other.īut we quickly learned we didn’t go far enough. Sometimes, you will require to check the Send receipts option to trigger read receipts.When we released our real-time messenger, we tried to push aside the traditional live-chat model, and instead took our cues from modern messaging apps. In most cases, you have to toggle on Send receipt button. In this article, we have learned how to turn off and enable read receipts for leading social media and instant messaging apps.Įnabling read receipts depends on the platform in question. If you want to send read receipts for your LinkedIn messages, toggle on the Read receipts. Select the Messaging experience menu, and you will see an option for Read receipts and typing indicators. Go to the Settings & Privacy and tap on the Communications tab. If you want to send read receipts, check the Show read receipts option. Choose the Direct Messages tab and uncheck the Show read receipts option to turn off read receipts. Go to the Settings and Privacy menu, and click on the Privacy and safety tab.
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